In 2016 DCM Surfaces secured ISO 9001:2015 accreditation from the British Assessment Bureau.
This independent assessment was conducted by the British Assessment Bureau, a leading Certification Body, and demonstrates DCM Surfaces’ commitment to customer service and quality in delivery.
DCM Surfaces has now earned the right to display the coveted British Assessment Bureau quality shield and ISO 9001:2015 logo to demonstrate its conformance to the standard.
ISO 9001 was first introduced in 1987 and requires organisations to demonstrate that they do what they say they do, and that they have a Quality Management System in place to ensure consistency and improvement; leading to high levels of performance and customer satisfaction. Certified organisations are committed to continuous improvement and are assessed to ensure progress is being maintained.
The benefits of certification to ISO 9001 include:
- Streamlining an organisation’s procedures;
- Bringing consistency to an organisation’s service delivery;
- Reducing cost and rework;
- Improving an organisation’s management practices;
- Enhanced status;
- Competitive advantage;
- Lower insurance premiums.